{"id":76,"date":"2026-07-28T05:16:34","date_gmt":"2026-07-28T05:16:34","guid":{"rendered":"https:\/\/legacygardenswny.com\/?page_id=76"},"modified":"2026-08-01T19:25:10","modified_gmt":"2026-08-01T19:25:10","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/legacygardenswny.com\/?page_id=76","title":{"rendered":"Refund &amp; Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"76\" class=\"elementor elementor-76\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d73d33b e-con e-atomic-element e-flexbox-base e-c85d71d \" data-id=\"d73d33b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"d73d33b\">\n    \t\t\t<h1 data-interaction-id=\"66c1cec\" class=\"e-66c1cec-09e4628 e-heading-base\">Refund &amp; Returns Policy<\/h1>\n\t\t\t\t\t<p class=\"e-3f98a9d-a899800 e-paragraph-base\" data-interaction-id=\"3f98a9d\">Please review the following information regarding germination issues, replacements, and eligibility.<\/p>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-f33c1ac e-con e-atomic-element e-flexbox-base e-99a619b \" data-id=\"f33c1ac\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"f33c1ac\">\n    \t\t\t<h2 data-interaction-id=\"939d28b\" class=\"e-939d28b-f1a9257 e-heading-base\">Our Commitment<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-20ceb66 elementor-widget elementor-widget-text-editor\" data-id=\"20ceb66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Legacy Gardens, we are committed to providing high-quality cannabis genetics from trusted breeders. Because cannabis seeds are living organisms and germination is influenced by storage, handling, and growing conditions, we cannot guarantee 100% germination. However, we stand behind the quality of the genetics we sell and will work with customers whenever a legitimate issue arises.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-2eea3fc e-con e-atomic-element e-flexbox-base e-2eea3fc-c58d80d \" data-id=\"2eea3fc\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2eea3fc\">\n    \t\t\t<h2 data-interaction-id=\"f3cb8bc\" class=\"e-f3cb8bc-2cd7740 e-heading-base\">Germination Issues<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf58fd6 elementor-widget elementor-widget-text-editor\" data-id=\"bf58fd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"800\" data-end=\"953\">If germination is legal where you live and you believe you&#8217;ve experienced a genuine seed quality issue, please contact us within <strong data-start=\"929\" data-end=\"952\">45 days of purchase<\/strong>.<\/p><p data-start=\"955\" data-end=\"997\">When submitting a request, please include:<\/p><ul data-start=\"999\" data-end=\"1145\"><li data-section-id=\"14r2kx1\" data-start=\"999\" data-end=\"1013\">Order number<\/li><li data-section-id=\"w45tkc\" data-start=\"1014\" data-end=\"1034\">Strain(s) involved<\/li><li data-section-id=\"1dv4ik7\" data-start=\"1035\" data-end=\"1060\">Germination method used<\/li><li data-section-id=\"1133jvk\" data-start=\"1061\" data-end=\"1084\">Photos (if available)<\/li><li data-section-id=\"1c1ppf9\" data-start=\"1085\" data-end=\"1145\">Any additional details that may help us evaluate the issue<\/li><\/ul><p data-start=\"1147\" data-end=\"1184\"><strong data-start=\"1147\" data-end=\"1157\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1158\" data-end=\"1184\">legacygardens716@gmail.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-820b9ee e-con e-atomic-element e-flexbox-base e-820b9ee-6d093ae \" data-id=\"820b9ee\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"820b9ee\">\n    \t\t\t<h2 data-interaction-id=\"bfa8570\" class=\"e-bfa8570-8a79b4f e-heading-base\">Germination Policy<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-b347f5b elementor-widget elementor-widget-text-editor\" data-id=\"b347f5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1214\" data-end=\"1243\">To qualify for consideration:<\/p><ul data-start=\"1245\" data-end=\"1528\"><li data-section-id=\"8puct3\" data-start=\"1245\" data-end=\"1307\">All seeds from the affected order must have been germinated.<\/li><li data-section-id=\"1e4ak98\" data-start=\"1308\" data-end=\"1373\">Seeds must have been germinated within <strong data-start=\"1349\" data-end=\"1372\">45 days of purchase<\/strong>.<\/li><li data-section-id=\"1s7vdw6\" data-start=\"1374\" data-end=\"1441\">Seeds must have been germinated using the <strong data-start=\"1418\" data-end=\"1440\">paper towel method<\/strong>.<\/li><li data-section-id=\"1rf79x\" data-start=\"1442\" data-end=\"1528\">We may request photos or other reasonable evidence showing your germination process.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-2191ead e-con e-atomic-element e-flexbox-base e-2191ead-c1bcfa0 \" data-id=\"2191ead\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"2191ead\">\n    \t\t\t<h2 data-interaction-id=\"4169d83\" class=\"e-4169d83-3362b25 e-heading-base\">Please Note<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-98656d3 elementor-widget elementor-widget-text-editor\" data-id=\"98656d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-section-id=\"2sqmlx\" data-start=\"1551\" data-end=\"1592\">Cannabis seeds are live plant material.<\/li><li data-section-id=\"18ctoa0\" data-start=\"1593\" data-end=\"1664\">We expect approximately a <strong data-start=\"1621\" data-end=\"1645\">90% germination rate<\/strong> from our breeders.<\/li><li data-section-id=\"1hbiv4z\" data-start=\"1665\" data-end=\"1777\">We recommend purchasing approximately <strong data-start=\"1705\" data-end=\"1723\">10% more seeds<\/strong> than you intend to grow to account for normal losses.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-7a84a5f e-con e-atomic-element e-flexbox-base e-7a84a5f-0d7193e \" data-id=\"7a84a5f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7a84a5f\">\n    \t\t\t<h2 data-interaction-id=\"353f93e\" class=\"e-353f93e-16df4a7 e-heading-base\">Replacement Guidelines<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb0c699 elementor-widget elementor-widget-text-editor\" data-id=\"bb0c699\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"1811\" data-end=\"1858\">Replacement requests are reviewed individually:<\/p><ul data-start=\"1874\" data-end=\"2174\"><li data-section-id=\"xpzwtn\" data-start=\"1874\" data-end=\"1936\">Free promotional seeds are <strong data-start=\"1903\" data-end=\"1919\">not eligible<\/strong> for replacement.<\/li><li data-section-id=\"1qu8rx7\" data-start=\"1937\" data-end=\"2012\">Replacement orders are <strong data-start=\"1962\" data-end=\"1978\">not eligible<\/strong> for additional replacement seeds.<\/li><li data-section-id=\"nos7rf\" data-start=\"2013\" data-end=\"2174\">If repeated issues occur across many different breeders and strains, we may determine the issue is related to the germination process rather than seed quality.<\/li><\/ul><p data-start=\"2176\" data-end=\"2271\">Legacy Gardens reserves the right to approve or decline replacement requests at its discretion.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-d1455ef e-con e-atomic-element e-flexbox-base e-d1455ef-3380b37 \" data-id=\"d1455ef\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"d1455ef\">\n    \t\t\t<h2 data-interaction-id=\"2f2373b\" class=\"e-2f2373b-a16f9fc e-heading-base\">Important<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-da4b86d elementor-widget elementor-widget-text-editor\" data-id=\"da4b86d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2292\" data-end=\"2359\">Planting seeds <strong data-start=\"2307\" data-end=\"2329\">directly into soil<\/strong> voids our germination policy.<\/p><p data-start=\"2361\" data-end=\"2504\">Our policy applies only when the <strong data-start=\"2394\" data-end=\"2428\">paper towel germination method<\/strong> is used and our storage and germination recommendations have been followed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Please review the following information regarding germination issues, replacements, and eligibility. Our Commitment At Legacy Gardens, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-76","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=\/wp\/v2\/pages\/76","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=76"}],"version-history":[{"count":5,"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=\/wp\/v2\/pages\/76\/revisions"}],"predecessor-version":[{"id":192,"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=\/wp\/v2\/pages\/76\/revisions\/192"}],"wp:attachment":[{"href":"https:\/\/legacygardenswny.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=76"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}